|Home > FAQs > Generics Explained|
Generic Supplies Explained What are 'genuine' supplies?
Vacuum cleaner parts and supplies produced by the manufacturer or a licensee of the manufacturer are known as genuine or brand-name. They are also sometimes referred to as original or OEM (original equipment manufacturer) parts.
It is sometimes difficult to detect the source of genuine parts. For example, the Hoover brand was owned by Maytag, so some Hoover vacuum cleaner parts have Maytag packaging. Another example is Health-Mor, the company that manufactures the FilterQueen brand. FilterQueen parts may be labeled FilterQueen, Health-Mor or just HMI.
What are 'generic' supplies?
Generic is defined as 'not having a trademark or brand name.' Generic parts and supplies are also referred to as replacement, made to fit (or designed to fit), aftermarket, private label, non-factory and store brand. Generic supplies are manufactured by or for companies other than the vacuum cleaner manufacturer.
Generic supplies are seldom clones or exact replicas of genuine supplies (although they can be) but are intended to fit and function like the original at reduced cost. They are usually not identical in construction and materials but are typically engineered to match or exceed the performance of the original. They are also made to similar measurements so they fit in place of the original.
Are generic supplies safe?
As with most things in life, there are good and bad generic parts and supplies. You generally will not have a problem if you stick with reputable manufacturers of generic supplies. For example, DVC and EnviroCare are two well-known producers of generic vacuum bags who warrant the materials and construction of their bags against defect.
When should I not use generic supplies?
You should avoid generic supplies during your vacuum cleaners warranty period, particularly if the warranty states it is void if you fail to use manufacturer recommended parts and supplies. Most vacuum cleaner warranties expire one year after purchase.